FAQs
FAQs
Everything you need to know
Visa, Mastercard, Amex, PayPal, Apple Pay, Google Pay, Klarna (Pay in 3). All in GBP (£) or EUR (€) depending on your location.
Yes — SSL encryption, PCI-compliant partners. We never store your full card details.
Email us within 1 hour. After that, your order may already be in processing.
Yes — Eurozone customers see prices in EUR. Free shipping: €80. Standard: €4.50.
Standard 2–4 days, Express 1–2 days, Next day (order before 12pm). Add 1–3 days processing.
Yes — worldwide. Standard 7–14 days, Express 3–7 days. Customs fees are buyer's responsibility.
You'll receive a tracking link by email once shipped. Allow 24h for updates.
UK: £70 | EU/€: €80. Standard shipping otherwise: £3.50 / €4.50.
International orders (including EU) may incur import duties. These are your responsibility.
30 days from delivery. Items must be unworn with tags.
3–5 days inspection, then 5–7 days for refund to appear.
Regular sale items are returnable. "Final Sale" items cannot be returned.
Contact us within 48h with photos. Free return label and replacement or refund.
UK sizes 6–20. Detailed size guides on every product page. Size up if between sizes.
Cotton, linen, Tencel, organic cotton, recycled blends. Listed on each product page.
We photograph in natural light, but screens vary. Email us if you're unsure.